Smart And Fast Social Media Marketing.

3-30x Returns On Your Marketing Investment!​

Social Connection: Where Real Impact is measured not by possibilities, but by tangible results.

It isn’t something left to chance or attained by accident. It comes through innovation and creative strategy. It takes an understanding of trends and a proven track record to turn a vision into results.

Bringing more than a decade of measured success helping businesses achieve greater impact, Social Connection guarantees real marketing results to businesses in need of a boost.

Social media marketing can be a challenging landscape to navigate. Too many businesses find themselves paying for marketing campaigns that never produce. We bring a fresh approach to digital marketing. It starts with care.

We care about your goals. By understanding your business needs and goals, we are able to analyze the trends and markets that can help power your business to lasting success. We are so confident in our results-focused approach, that we are the only social media agency who guarantees results, or we’ll work for free!

The foundation of our confident approach is the team of dedicated professionals we bring to the table. With expertise in creative content and navigating the complicated world of online marketing, we deliver results ranging from 3 times to 30 times your campaign spending. And with no locked-in contracts, you enjoy the freedom and flexibility you deserve from your marketing solutions.

It’s time you start demanding more from your marketing. Social Connection will help you turn impact into real results with campaigns and strategies that really work. Don’t leave it to chance anymore. Experience the difference that innovation, creativity, and proven strategies can make for your business. Social Connection is where real impact starts.

How to leverage your customer reviews

 

In the Internet era, people are able to share their experiences with people from around the world. Instead of raving about the new Italian restaurant in town to friends and family, more and more people are choosing to leave online reviews for the public to read. Equally, more consumers are reading online reviews to see how a product or service performs in real life.

Businesses shouldn’t let this precious resource slip through their fingers. Customer reviews can help improve your reputation and attract new customers when used smartly. Here’s how to leverage your customer testimonials on social media.

  •  Put highlights in image form

To avoid your followers scrolling past a great customer review, you can put a snippet of the review into an image to post along with the review. Images tend to catch people’s attention more effectively than pure text posts. A snippet of the review may also captivate people and make them want to read the whole review.

  – Hit that like button

If you search your brand up on Facebook or Twitter, chances are you’ll find customers talking about their experiences. Liking and sharing positive comments to your followers can help build brand reputation, especially if the customers are influential in your industry or community. By sharing customer reviews, other users may feel encouraged to share their own experiences for a chance to be featured.

  • Psychology

We all look to others for advice when unsure and this is especially true for potential customers browsing reviews before committing to a purchase. Social proof shapes our decisions. For example, we may be discouraged from going to a restaurant if it has very few reviews as we see it as being ‘untrustworthy’ and ‘unused by others’. We are also influenced by the order reviews are shown in – known as the primacy and recency effect – meaning we tend to best remember the first and last reviews we read. All of these factors should be considered when structuring customer reviews on your social platforms.

  • Say thank you

Thank your customers for leaving a review by commenting or sharing their review along with a personalised message. This little action can go a long way in building customer relationships and motivate more people to leave reviews.

Leveraging customer testimonials is an underrated marketing tool as a brand’s reputation is now greatly influenced by the customer. Engaging with your customers online and incorporating their voice into your social media marketing strategy can help you earn the trust of more customers.

Make the most of reviews by showing your followers how much their feedback means to you. Not only will this encourage them to interact with your business more, it also communicates a customer-centric brand image.

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